Wednesday, March 18, 2026
Lancaster Marriott at Penn Square
2:00 pm - 8:30 pm
Mastering the Game
Golden Lessons in Golf, Business, and Life
Jack Nicklaus
No name is more synonymous with greatness in the sport of golf than Jack Nicklaus, and no single person has changed the face of the sport more than Jack Nicklaus – the player, the course designer, the philanthropist, and the global goodwill ambassador.
Jack, was named “Golfer of the 20th Century” or “Golfer of the Millennium” by almost every major golf publication in the world. He was also named Individual Male Athlete of the Century by Sports Illustrated, and one of the 10 Greatest Athletes of the Century by ESPN.
The excellence associated with Jack Nicklaus transcends what he did on the golf course. He became the first athlete/sportsperson and just the fourth person in history to be honored with the Presidential Medal of Freedom (2005), the Congressional Gold Medal (2015), and the Lincoln Medal (2018).
Jack’s competitive career spanned five decades, and his legend has been built with 120 professional tournament victories worldwide, including a record 18 major-championship titles (six Masters, five PGA Championships, four U.S. Opens, three Open Championships) won over a 25-year period (1962-1986). He is one of only six golfers who have won all of golf’s modern majors—referred to as the career “Grand Slam.”
The legacy Jack has left as a player can be rivaled only by the legacy he is leaving as a golf-course designer and philanthropist. For a record six consecutive years, Golf Inc. magazine ranked Jack “The Most Powerful Person in Golf,” due to his impact on various aspects of the industry through his course design work, his ambassadorial role in promoting and growing the game worldwide, and his involvement on a national and global level with various charitable causes.
Jack has designed close to 325 golf courses over a career that has touched parts of seven decades. He is still very active today, with courses under development in and outside the United States. Among his more recent work, Jack has donated his design services to a number of courses that impact charities. Included is the reimagining of Normandie, located in North St. Louis County. Opened in 1901, Normandie Golf Club is one of the oldest public golf courses west of the Mississippi River, and Jack’s redesign is part of a massive community revitalization project.
The other course with a cause is American Dunes Golf Club in Grand Haven, Michigan, which benefits Folds of Honor—a non-profit that provides educational scholarships to the spouses and children of our fallen or disabled military and first responders. American Dunes has been an overwhelming success. Since opening May 2021, the course has sold out all available tee times and donated back to Folds of Honor over $5 million. It hosts the annual Folds of Honor Collegiate, the most-watched college tournament on Golf Channel. Jack has been a longtime “Wingman” (supporter) for Folds of Honor. Since 2014, he has served as Honorary Chair of Patriot Golf Days—the golf industry-wide campaign around Memorial Day that has raised tens of millions for Folds of Honor.
Tireless philanthropists, Jack and wife Barbara are the guiding light for the Nicklaus Children’s Health Care Foundation, which supports numerous pediatric health-care services in South Florida, as well as nationwide, and has raised over $215 million since its inception in 2004. Renowned Miami Children’s Hospital and Miami Children’s Health System have been re-branded to Nicklaus Children’s, and along with the flagship hospital, there are over 30 Nicklaus Children’s Centers spread across Florida. Nicklaus Children’s Hospital has treated children from over 120 countries and every state in the union. Recently, the Nicklaus Children’s Health Care Foundation of Canada was established.
Residing in North Palm Beach, Fla., since 1965 and in the same home they have lived in since 1970, Jack and Barbara Nicklaus are parents to five children, grandparents to 24, and great-grandparents to 7.
FAQ Page- link will be live January 2026
Public registration link available November 1, 2025
High Center Members and Partners should use links emailed to them BEGINNING IN OCTOBER 2025 or reach out to HighCenterInfo@etown.edu
Date/Time:
03/18/2026
2:00 pm - 8:30 pm
Location
Lancaster Marriott at Penn Square
Registration
Tiffani Bova, AFTERNOON KEYNOTE SPEAKER
The Experience Mindset: The Flywheel of Growth
For years, many companies have operated under the illusion that positive customer satisfaction scores and moderately good growth rates were enough to conceal a lurking issue: the silent suffering of the employee experience (EX) in the relentless pursuit of customer experience (CX) perfection. It’s true; you can have good CX and a subpar EX and still manage to grow. You can even maintain a state of “good enough” for both EX and CX and eke out growth. But to truly soar, to break through the limits of the status quo, you must do more. You must enhance both in tandem, nurturing the symbiotic relationship between employee and customer experience, where both flourish and propel each other to new heights. In this groundbreaking presentation, led by the renowned expert in sales, customer experience, and revenue growth, Tiffani Bova, you will discover how to unlock a new paradigm of growth from the inside out. Drawing from the insights encapsulated in her Wall Street Journal best-selling book, The Experience Mindset, and groundbreaking global research, Tiffani will guide you on the path to harmonizing these two essential dimensions.
For more than 20 years, Tiffani Bova has stood at the forefront of transformative industry developments across multiple industries and regions, specializing in driving top-line growth, sales transformation, and catalyzing customer and employee experience. She is the author of two Wall Street Journal bestsellers, Growth IQ, which has been translated into 12 languages and The Experience Mindset. Over the past decade, she has consistently ranked in the highest echelon of management and marketing thinkers, ranging from Thinkers50 to being a top X influencer and LinkedIn Sales Expert. Forbes says that she “reshapes our perception of growth.”
Due to room capacity afternoon session is for High Center Members and Partners only.
Sponsorship Tables:
Available for this event; Please contact the Center for more information regarding a table reservation.
Email: HighCenterInfo@etown.edu or call 717-361-1275.
EVENT DETAILS:
TENTATIVE INFORMATION (times, locations and menus may change)
Agenda:
2:00 – 2:30pm Arrivals – Afternoon session begins at 2:30pm
2:30 – 4:30pm Afternoon session – Tiffani Bova presentation (members only event)
4:30 – 5:30pm Cocktail Reception(s)
5:30 – 6:00pm Proceed to Freedom Hall for dinner seating
6:00 – 7:00pm Dinner
7:00 – 7:30pm Program
7:30 – 8:30pm A Conversation with Jack Nicklaus
8:30 – 8:45pm End of Program
Keynote Dinner Menu:
Assorted Rolls and Butter
Spinach Leaves and Romaine, Bacon, Red Onion, Blue Cheese, Tomatoes, Egg, Ranch and Balsamic Dressing
Braised Short Rib with a Garlic Demi & Sun Dried Tomato Cream Chicken Dinner
Broccolini
Yukon Gold Mashed Potatoes
Gluten Free Flourless Chocolate Torte & Cheesecake with Raspberry Coulis
Freshly Brewed Regular Coffee, Decaffeinated Coffee of Hot Herbal Tea
Iced Tea Available Upon Request
Red and White wine
TABLE GRID FOR KEYNOTE DINNER:
Table Layout will be available February 2026