Wednesday, January 25, 2023
Hyatt Place Hyatt House
8:00 am - 11:30 am
Haydn will use humor and pointed examples to show you how to apply a five-step process to the twelve sticking points where five generations tend to come apart in the workplace; attitudes, loyalty, social media, respect and feedback, among others.
For twenty-ﬁve years Haydn Shaw has helped managers and organizations raise their generational IQ so they can deal with the multigenerational workforce and then know how to make the change they need to get results. He is the author of Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart, 2nd edition and the best-selling workshops Leading Across Generations and Working Across Generations. He also writes on generations and leadership for the Huﬃngton Post. He is ﬁnishing a course on Uncomplicating Change.
TIME wrote, “Shaw is an expert on cultural diﬀerences at the oﬃce.” He has spoken to over 150,000 people and worked with
more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-proﬁt organizations, and governmental
agencies. The results from his long-term organizational development and change projects have been written up i n case studies. His simple process helps organizations cut generational turnover, get serious about knowledge transfer before the boomers head out the door, and quit losing sales because they don’t know how to speak the language of their customers. Hailed as a “leadership guru” by the Washington Post, Haydn spoke and consulted over 100 days each year to clients who invite him back before meeting restrictions
He received the Certiﬁed Speaking Professional designation, which i s only given to 12% of the speakers and trainers i n the world. Known for taking groups from hilarity to deep reﬂection, he combines rich content with use-tomorrow tools. Haydn connects with virtually any group in any industry and brings practical and inspiring examples from the boardroom and the front line.
8:00 am - 11:30 am